Crown Kabab
I built a direct ordering experience that connects the customer’s cart, payment and order status, giving the restaurant its own sales channel and customers a clear path from choosing food to tracking it.
Give the restaurant a direct ordering channel
Crown Kabab wanted to take orders through its own website and reduce its dependence on delivery platforms. The product needed to carry a customer from choosing food to payment and order updates, while keeping the kitchen connected to the same order.
The decisions behind the ordering flow
Treat the order as one connected journey. I connected the cart, payment and order tracking, keeping cart state separate from server data. That made each part of the interface reflect the appropriate stage of the order.
Keep account setup light. Google sign-in let customers use an existing account, and Stripe handled payment processing. The aim was to make ordering straightforward without adding another password to remember.
Support the people already ordering. Danish and English content use the same ordering flow. Customers can follow the process in either language.
Connect customer and kitchen updates. A status change in the kitchen is reflected in the customer's order view. Staff only need to make the update once.
My contribution
I built the cart, payment integration and order tracking, and added Google sign-in and language support. The work tied the customer experience to the restaurant's handling of the order.
What that made possible
The restaurant gained its own channel for customers to order directly. Those orders no longer needed to pass through a delivery marketplace, giving the restaurant more control over that part of its business.
Built with.
Good products start
with a conversation.
Tell me what you’re building.
I’ll tell you how I can help.